Instead of a generic summary like:

“Hardworking healthcare professional seeking opportunity…”

Use 2–3 lines that specifically mention phlebotomy. For example:

“Certified CPTG phlebotomist with experience in high-volume outpatient and inpatient settings. Skilled in venipuncture, capillary collection, pre-analytical quality, and patient-centred communication. Committed to safe, accurate specimen collection aligned with CPTG and Canadian best practices.”

Make it easy to scan. Use bullet points such as:

• Venipuncture (evacuated tube systems and butterfly needles)
• Capillary (fingerstick) blood collection
• Patient identification using two identifiers
• Order of draw and tube selection
• Specimen labelling, handling, and transport
• Infection control and sharps safety
• Managing anxious or difficult patients
• Pre-analytical quality and error prevention
• Medical terminology, human anatomy, and physiology

Under Education / Training, clearly list:

• Course name
• Provider
• Accreditation or certification

For example:

Comprehensive Phlebotomy CPD Certification (In-Person) – MedLabTech Academy, Ontario
– CPD-accredited (28 Credits); completed online theory and supervised hands-on training
– Training pathway designed to meet requirements to apply for the CPTG certification exam

If you have CPTG certification or another recognized credential, list it under a separate Certifications section.

When describing your work experience, avoid vague phrases like “helped in lab” or “did blood work.”

Instead, use strong, specific verbs:

• “Performed” venipuncture and capillary collections on [population, e.g., adult, pediatric, geriatric] patients
• “Verified” patient identity and test orders, reducing pre-analytical errors
• “Prepared and labelled” specimens according to lab policies and accreditation standards
• “Collaborated with” nurses, MOAs, and lab staff to manage workflow and urgent orders
• “Educated” patients on preparation for tests (fasting, medication timing, etc.)

Employers want phlebotomists who understand that quality is more than just hitting the vein.

You can add bullets like:

• “Maintained pre-analytical quality by adhering to order of draw, specimen handling, and labelling protocols.”
• “Followed policies aligned with ISO 15189 and internal quality standards.”
• “Reported incidents and near-misses to support continuous quality improvement.”

Phlebotomy is a patient-facing role. Include examples like:

• “Explained procedures to patients in clear, reassuring language.”
• “Supported anxious and needle-phobic patients using calming techniques.”
• “Handled patient questions and concerns professionally, maintaining privacy and respect.”

These details help your resume stand out from others with similar technical skills.